ChipsAway St Albans is a car body repair specialist, run by Brian & Amanda Palmer. We have a fantastic reputation for providing high-quality bodywork repairs including paintwork scratches, bumper scuffs, dents, panel replacements and alloy wheel repairs.
We are a multi award winning car care centre and have recently won The Great British Franchisee Award from whichfranchise – one of the highest honours in the franchising world.
We have also won four ChipsAway internal company awards including Franchisee of the Year in 2018 and 2022 and Customer Service Awards in 2018 and 2022. During the Covid lockdown we used our van to deliver meals to NHS frontline workers – which led to us winning What Car magazine’s Van Hero award.
Unit 4, The Gryphon Industrial Park Porters Wood St Albans Herts AL36XZ
Very easy booking process and an outstanding quality of work.
The car was damaged in a car park on the bumper. I contacted ChipsAway St Albans and received a quote pretty much the next day, which was incredibly reasonable. I booked in and dropped the car off in the evening and by the afternoon the next day it was ready to collect. The work was really professional and it doesn't look like there... Read more
Amazing service. Friendly, helpful, clear communication and brilliant quality end result. Couldn't be more pleased with the result.
Great communication, great service. I will be recommending Chipsaway St Albans to friends and family & will not use anybody else in future now. Much appreciated
Arrived promptly and worked efficiently all day to repair two cars at my house. Very pleased with the work and the cost.
The service was excellent, and the scratches were removed as if they weren't there. Good to see the car back in tip-top condition. Very efficient and completed on the same day.
Always a great repair and fantastic customer service. The St Albans car care centre is my go to for all body repairs and the only body shop I would confidently recommend to anyone.
I couldn’t be happier with both the quality of the repair and the customer service provided. I was given an appointment promptly and the work is faultless. Such a friendly & welcoming environment, thank you!
Very smooth booking experience followed by equally efficient operation. All around excellence.
Very pleasant bodywork guy who has obviously gained a lot of experience in his line of work. Damage was repaired without any trace and the finished wing panel was like new! Excellent work and excellent company to do business with!
Friendly service, all very straight forward and efficient - delighted with the work done - I had some difficult scratches and the car now looks brand new. Would highly recommend.
One of the most helpful and patient businesses I have ever dealt with. I think I spoke to everyone that works there and all were friendly and helpful even though it was a long process after having issues with our insurance company. When I arrived to collect my car I could not have been happier with the quality of work. The best way... Read more
Sadly I am a repeat client of ChipsAway St Albans. But I return because they always do an excellent job of repairing my car, and there is a consistent level of service, always friendly, always professional and always reliable. Thank you to Brian and the team.
I would be happy to leave a positive review, great job
First rate service and workmanship delighted with your attention to smallest detail . Thank you regards,
Chips Away are amazing. They have done quite a few jobs for me over the last few years and their service has always been outstanding, as has been their communication. It is so wonderful to have such a good job done, outside my home, without the hassle of taking it to a paint shop and then have to return next day or later to collect. Their prices are also very reasonable
Needed to get my alloys refurb on my Golf R Estate and to remove a scratch on rear bumper having nicked a lamp post (don't ask). Did an amazing job and you cannot see any residual signs of damage. Nice people to boot!
The repair was first class, as good as new. Very, very impressed
Thank you Brian. Scratches on rear bumper, now good as new. 5 star service and workmanship
ChipsAway provided an amazing service on my Golf. Front bumper was as good as new and you couldn't even see where it had been repaired. Highly recommended
Brian... I don't use Facebook, but I would like you to record that I was delighted with the work carried out on my Mercedes....Finished in a day, it is impossible to see where the damage was....Very professional, courteous, and efficient service.....Happy to recommend
I wanted to thank you for the great job you have done. I will always recommend you to friends and family.
The service from ChipsAway was certainly excellent and even more so because the “glass” on my headlights had been cleaned and polished which has never happened even when having the car serviced!! I returned to your work shop to thank you for that extra bit of service. So thank you Brian and Amanda and also for a lift home in... Read more
Hello Brian / Amanda Sorry for not getting back to you I was going to pop by and show Brian how the finished article looked but I only finished my training course last Friday and it has been a hectic few weeks. Once again it’s been another great job to be honest it’s quite difficult to tell that any work has Been done... Read more
Dear Brian, We are very pleased with the repair to my wife's Audi A3, a thoroughly professional job. If there is any criticism it did take a little longer than expected but the end result was greta. I wouldn't hesitate to use Chipsaway St Albans again.
Hi Brian and Amanda. Thank you very much for repairing our car. It looks so much better. Once again a fantastic job and brilliant customer service. Thank you Kind regards
Was very happy with process from start to finish and the work on the car appears to be excellent. Happy to recommend you.
Hi Brian, Anthony is just polishing off – he has done a superb job and I am well pleased with the service I have received from your company – will definitely recommend to others. If you would like to send me your bank details I will transfer the money to your account. With thanks and best regards, Kevin
We are very pleased with the rear bumper and thank you for the lacquer dabs at the front of the car.
Terrific – friendly service as ever
this was the first time I had used ChipsAway and I was very satisfied with the work and the service I received, you have a business to be proud of. I prefer to comment anonymously but if a potential customer needs a reference I am happy to give one by email or over the phone.
Dear Brian and Amanda Just to say many thanks for a really excellent job, I am delighted with my restored car, your usual first class service! I have just paid the invoice by bank transfer. Kind regards Janet
Hi,. just to say very pleased with paint job. Have recommended to a friend. You may publish my comments. Margaret Wooster
Quick repairs at very reasonable prices. Excellent communication/customer service and flexibility. A very satisfied customer.
5 star service - great repair job very professional
Smashing team, work brilliant, nothing too much trouble.
Thank you for a very good job, I am very happy with the results of your labour. A very professional job.
Dear Brian and Amanda I was impressed by the repairs you carried out on my Ford Focus. You were quick in getting the car in and carried out the work in two days. I would thoroughly recommend your service to others. But can't comment on Facebook since I have so far resisted the pressures to join it! Kind regards Peter
Quick repairs at very reasonable prices. Excellent communication/customer service and flexibility. A very satisfied customer.
Hi Brian/Amanda. Happy to post a review. Don't think I can do the facebook thing as I'm not a member. "Brian, Amanda and the team were extremely helpful and professional throughout, with really clear and concise contact. The quality of the work done on my VW Polo was outstanding. The front bumper now looks as new as the day I drove it off the forecourt." Cheers Dave
Dear Amanda and Brian, Phillip and I were more than satisfied with the work you did on both our cars. It really exceeded our expectations. We were also very satisfied with the customer service and replies to our questions. We have already recommended you to some friends and will continue to do so. Many thanks, Marilyn and Phillip Levi
Also, thankyou for a good job.
Hi Brian & Amanda. Very happy with the work done on my wife’s Toyota IQ, it looks really professional, and should prolong the life & value of the car. Glad the keys were located….. We don’t use social media – intentionally! Kind regards, Malcolm
Thank you. Excellent service and repair done
Hi,Very happy with the result and service will recommend you when needed would like to stay anonymous Regards.
The repair was conducted as agreed, on time and to a high standard. Brian, Amanda and team very friendly and felt like we were paying an appropriate price. Overall rating 10/10
Brian, very pleased with the repair, the car is as good as new. Excellent service and good value for money. Would certainly recommend you to family and friends.
Dear Brian and Amanda I am delighted with the repairs to my car. Looking at it, I would not know there had ever been any damage. Even on what is quite an old car now, the paint match is perfect. I have already used you twice in the past for this car, and I remain impressed by your friendly, consistent, excellent service.... Read more
Sorry for the delay in posting a feedback - went immediately on holiday. First class service, courteous and excellent job on car so would thoroughly recommend to family and friends. It's a "yes" from me. Kind regards Helen
I write simply to say thanks to you and your team for the service you provided recently. It was an enjoyable experience from the time I visited your site to the completion of the work on Thursday last. I will continue to mention your service to all my friends and neighbors at every opportunity. Thank you! Kind regards, Pierre
Hi Brian I have managed to loose your email somehow but I really would like to leave a testimonial, so hence here I am and happy for you to transfer to webpage . . . ! Dear Brian and Rebecca I would just like to thank you for the brilliant service I had recently - I think you even managed to make my poor old car look new... Read more
Excellent, efficient, friendly service. Thank you! Highly recommended rating from me
ChipsAway gave me a very good service which was not expensive. Very professional
Dear Brian, Many thanks for the splendid work yesterday repairing the damage to my car caused by a shopping trolley. You said when we first met that when the work was completed the wheel arch would look like new again and it certainly does – first class workmanship at a competitive price. i would certainly recommend... Read more
Brian , Amanda and Jo Thanks for another great repair on my BMW , Anthony was punctual and professional. Thanks Mark
I am delighted with the repairs recently carried out by you. Thanks Karla
Very happy thanks. You were recommended to me, I would also recommend you. All the best, Adam
Easy quoting, easy booking and really good job done! The stuff are so friendly! Recommend them!"
Dear Mr Palmer, Just a short email to express my thanks for an excellent job done on my wife's car. Your man worked tirelessly on it and the car has no sign of the damage that was there. From the quote to the finished article, I have been very impressed. I would certainly recommend your company. Thanks once again. With kind regards Kevin
I am probably the only person remaining on the planet who does not use Facebook so I don't think I can do a 'like' but I certainly would if I could. I received a quote within hours of visiting your workshop, the admin ladies were very helpful and efficient at find a suitable time to book my car in for the work, your technician... Read more
very friendly, reliable service.
Had some work done, couldn't even notice it. Brilliant job.
Despite working in the motor trade I couldn’t find anyone who could do the repair to my car within a day until I found Brian and Amanda. A few emails later and after a quick visit and the car was booked in for a couple of weeks later on a Saturday. Car done and the results were amazing. After pretty much a year had passed and I... Read more
Job completed to our satisfaction at our home. We can recommend them entirely
THANK YOU BRIAN. A SUPER JOB. HARRY
Hi Brian, I would like to say that I was very pleased with the work that Anthony did on my scratched Audi. Its as though it never happened. Anthony is a gem and should be recognised for the superb job he does. I will certainly be back to you should my wife or myself suffer a scrape in the future. Hopefully not, but you certainly... Read more
Hi Brian and Amanda Thank you for the wonderful job of restoration on the paintwork of the car - the repairs are completely invisible - really pleasant and professional people to do business with too! I will transfer funds from our current account tomorrow morning - I hope this is ok. With very best wishes
Hi Brian and Amanda I just wanted to say thank you so much for the excellent service by both yourselves and Jake, we received a very professional service and were kept informed of every stage of work. I was so pleased when I saw the results on the car it was perfect with no dent or scratch visible. I would definitely recommend... Read more
Good morning Amanda and Brian First and foremost, i must say what a pleasure it was to receive such Friendly and Professional Service , from start to finish, with regard to the repair work to my car. "Gemma" looks like new again. Thankyou ???? Am singing Your praises far and wide and will continue to do so. Congratulations and Best Wishes. Eve.
The work on my Astra was very well executed and I would happily recommend your services to my friends and neighbours John
Just to say I was very happy with the repairs to my vehicle. Always good to support a local business too. You’re welcome to use my name on your web site if you wish to do so. Andy
Hi both We are very pleased with the work done on our car. Your email correspondence was prompt and very accommodating in regard to coordinating payment from the ties party, and also with our availability. It’s so convenient having the home driveway repair option, and Antony was excellent. Really helpful and friendly, and... Read more
Dear Brian and Amanda, I don't really do social media myself, but you're very welcome to add my comments where you wish. Anthony turned up promptly and did a great job on my car. I hadn't appreciated that such a small scratch would entail so much work and each time I looked outside, something different seemed to be going on,... Read more
Just wanted to say thanks for a stunning job me baby looks luvly again!!! Thanks loads
Thanks for excellent service in both the estimating and repair work. Stan
I would like to thank the team for there good service from start to finish on the repair. Would definitely recommend you. Robert
Good afternoon Many thanks for your email. I was delighted with the repairs and would rate the service as excellent, definitely 5 stars. You are more than welcome to use my comments, but would prefer to remain anonymous. Sorry - I do not do Facebook. Kind regards. Judith
ChipsAway St Albans provide a swift and superb service. Brian called round to my house to view a large dent and scratches to to the bumper and rear wing of my car and he gave me a detailed quote within 24 hours. The car was then booked into their bodyshop and they were happy for me to drop the car off several days before the works... Read more
Hi Brian & Amanda, Payment has just been sent through to you guys. Thanks to Andy for the great job! Have a Merry Christmas and a Happy New Year. Regards Yunus
Dear Brian and Amanda, Thank you once again for an excellent job of work that Andy carried out last Wednesday. He started a little early but finished much earlier than the estimated time. This is not a long note, but you may use it as you see fit. So, in conclusion, all that remains is to wish you and all the team all the best... Read more
Brian, Great job. All looks good. Antony arrived spot on time and was very pleasant. Kept me informed all the time. Have already recommended you! Cheque sent yesterday by the way. Brian
Dear Brian, Thanks for your e-mail. I was very happy with the job you did recently on my car, The result was good and the whole process worked like clockwork. I will certainly recommend you to others. Best wishes, Michael
Always found Brian and his team great to work with. Honest nice people to deal with and a great result too. Highly recommended
Very efficient - and excellent customer service. Car required body shop repair - delivered vehicle at 7.30am - and was ready at 5pm. Superb job - highly recommend.
Nice people and value for money, previous quote was 5 times the amount Brian charged. Keith
Am extremely happy with the service I have received, and with the repair done. Incredibly friendly people, and I was incredibly satisfied that my car was able to be returned directly onto my drive as I was due to be returning from holiday. Would definitely consider having repairs done here in the future should I need to have repairs done. Many thanks Holly
Just had scratches removed from my Ford Focus at St Albans by Brian Palmer and his team. Great job, I would definitely recommend. Brian was very polite and helpful. Thanks, Ray, Hemel Hempstead
Dear Brian and Amanda Palmer, Just to say thanks to you all for the splendid job you did on the BMW! I expected good things but not as as good as I got! Excellent. I was asked yesterday ”When did you get your new car?”. The unfortunate young woman was surprised to be embraced so early in the day. I must say it’s good to... Read more
Hi chips away, Service and quality of work both excellent, Regards
Many thanks for undertaking the recent repairs to my vehicle which were carried out very well and efficiently and on time thank you.
Hi Brian and Amanda I am so pleased with the work carried out on my beautiful new car. Anthony arrived right on time and worked tirelessly for four hours and when he'd finished you couldn't even see where the scratch had been. I'm delighted and have already recommended your service to several friends. I hope I won't need your help... Read more
Well impressed with the paint work repair it looks as good as new.
Very pleased with the service..from start to finish. Anthony was punctual and assiduous and has done an excellent job on our minor prang. I won't say I'm exactly looking forward to my next visit to you.....but I shall have no hesitation in contacting you again IF the need arises!
Hi both I’m more than happy to comment and can confirm I’ve already recommended you to family and friends and can honestly say I’ve raved about your fantastic customer service which I’d compare to that of John Lewis. I tried the manufacturer first and felt disappointed- they even recommended you! This was my... Read more
Hi We were over the moon with the service car looks great and we would definitely use you again if needed. Have already recommended you to one of my friends Andy who is going to contact you. Thanks again Ray
Great service. Staff very helpful.
Hello Brian and Amanda, We were very hppy with the repair job you recently carried out expertly and conveniently at our homel Should we need your services again, we will not hesitate to contact you. Kind regards, Wallace
Polite and efficient service - Anthony came to our house and did a super repair to the front nearside corner of our V.W. Up. He tool 3 hours to do it and it cost £180. The colour match is perfect and any evidence of damage completely gone. Well Done!
Had a nasty couple of weeks and scratched the car in 3 places. Brian and the team crafted a beautiful piece of repair work and it looked better than new. Thoroughly recommend them!
I went to ChipsAway after finding a scrape on my car, probably a supermarket carpark hit and run! They did a brilliant job to restore the paintwork, at a reasonable price. I'd happily recommend them to anyone.
Very good experience from receipt of quotation to collection of "chip, dent & scratch free" car at the end of day
Hi Amanda Brian, I was very pleased again with my car. You completed the work in the time you said and the work was to my satisfaction. Thank you for both being helpful friendly, also for laughing with me at my stupidity both times and not laughing at me.
Very happy with the repair work carried out, it was completed professionally and whole process from start to finish ran smoothly.
The repairs were great, I got a good price for the car from a specialist EV dealer, who then sold it on in less than a week after he got it from me, so happy customers all round!
My repair was excellent thank you.
Many thanks for work carried out on my dear old Mazda MX5 Looks like the car it should be, rather than the tired & unloved beastie it was before Chips Away got their hands on it
I wanted a dink/scratch repaired – thank you to a fellow customer at the supermarket! ChipsAway was recommended by a friend so I contacted them. Their communication was excellent – prompt and helpful emails and telephone conversations. The staff that I met, both administrative and technical, were efficient and personable. A... Read more
I am very pleased with the repair to my car and also to have my car back after 2 days. Brian and Amanda were very helpful and courteous. I would certainly recommend them.
On several occasions now I have used your marvellous service, either having my car mended in my drive or having collected p, mended in your workshop & delivered back to me again. The standard or repair has been outstanding and I will continue to recommend your company to everyone who needs a repair to their car. A wonderful, friendly & above all excellent service.
A very good service. Not cheap but reflected in the standard. Excellent communication from Brian and Amanda. The gentleman who did the repair was pleasant and neat and tidy.
Thankyou - the repair to our car was completed very efficiently with a great end result.