Your local ChipsAway specialist

Brian & Amanda Palmer Car Care Centre

Your local ChipsAway specialist

Brian & Amanda Palmer Car Care Centre

ChipsAway Car Care Centres are local workshops which offer a convenient and cost-effective service, providing high quality car body repairs to minor automotive paintwork damage within a matter of hours and at a fraction of the cost of traditional body shop repair methods!


Unit 4, The Gryphon Industrial Park Porters Wood St Albans Herts AL36XZ

Area Covered

  • Hemel Hempstead
  • St Albans
  • Harpenden
  • Redbourn
  • Wheathampstead
  • Sandridge


  • Paintwork Scratches
  • Minor Dents
  • Alloy Wheel Repair
  • Bumper Scuffs
  • Supagard
  • Small, Medium and Large cosmetic repairs
  • Steel, Aluminium and Plastic Multi panel repairs
  • Small Accident Insurance repairs
  • Removal and/or replacement of ‘Bolt-on’ panels
  • Removal and/or replacement of ‘Bolt-on’ panels
  • 'Paintless Dent’ removal (no need to re-spray)
  • Kerbed and damaged alloy wheel repairs
  • Bonnet, Roof and/or Boot repairs.
  • End of Lease Vehicle Inspections with condition reports for lease returns.
  • Diamond Alloy Repair
  • Supagard
  • Custom Painting
  • Paintless Dent Removal
  • Panel Replacement; End of lease vehicle inspection
  • All size dents
  • Signage Removal
  • Headlight Refurbishment
  • Bonnet, Roof and Boot Repairs
  • End of lease vehicle inspection

About Me

Brian and Amanda Palmer have been with the ChipsAway network since 2013, starting as mobile specialists, and later expanding into a ChipsAway Car Care Centre. In 2018, Brian and Amanda were thrilled to be the proud winners of the coveted Franchisee of the Year Award, presented at the annual ChipsAway conference held at the Celtic Manor Resort.

Opening Hours

Monday-Friday: 07:30-17:30
Saturday: 08:00-17:30
Sunday: Closed

How we complete a ChipsAway repair


  • Hello Brian and Amanda You have now carried out repairs to three of my cars, the damage to all three was caused by careless and unthinking drivers in supermarket car parks. I have been delighted with the results and the courteous service received from you and your staff. On completion the repairs were invisible and the cars like new... Read more

  • I promised that I would write a thank you note. I am pleased to say that the process of renewing the back "door" of my Jazz was done with great efficiency and courtesy. Many thanks to all concerned.

  • Great team, great service. Thanks guys and girls for doing what was needed. In the nicest possible way, I hope I don't see you again for a long time

  • I am pleased to say that i am delighted with the result and would like to Thank you both for your efficient service. Also appreciated very much was the ongoing excellent communication and information during the process. I would have no hesitation in recommending you to others.

  • I am extremely satisfied with the repair work, as good as new, finished on time and in budget with friendly service

  • Just to say the service and the quality of the work was excellent Thankyou

  • I was very satisfied with the repair work done on my car, Anthony did an excellent job no hassle no mess and I would be more than happy to use you again and would certainly recommend you to others. I am not on Facebook hence my reply on e mail. Best wishes, Mrs J Lowe

  • Dear Brian and Amanda ( and the gang downstairs!) The job you did on my Citroen was EXCELLENT, on workmanship, on time and on cost. My wife, Laura, when we arrived home, (she had dropped me off) then went ahead of me back home, got out of her car and had a good look, could not see which side had been giving me grief, she did of... Read more

    Derek & Laura
  • Thank you so much for the excellent work you have done, it’s like having a new car! Lovely team and fantastic customer service. Will recommend.

  • Brain and Amanda Your service on repairing my paint damage was excellent. The repair itself cannot be seen and the car is as it was. You accommodated my need to leave the car with you and for it to be all complete and ready to collect after hours. Thank you for a very satisfactory experience when scratches and dents are not! Regards Malcolm Donald

  • Dear Brian, Many thanks for the splendid work yesterday repairing the damage to my car caused by a shopping trolley. You said when we first met that when the work was completed the wheel arch would look like new again and it certainly does – first class workmanship at a competitive price. i would certainly recommend... Read more

  • Dear Amanda and Brian Thanks for a great professional repair on my BMW ,up to your usual high standards. I will probably take advantage of your mobile repair team to fill in the small scratches on the front bumper ,let me know when you are free. Regards Mark

  • Having been a little concerned as I had not chosen Chips away, I didn't know what to expect. Am delighted with response, professionalism, friendly and supportive. From 1st phone call to picking up my car when the work was completed. My little Honda looks very smart now The team explained what would be done, and showed me they... Read more

  • Excellent job perfect finish very good professional service thank you

  • I was very happy with the service and quality of work, thank you. Would definitely recommend to family, friends and work colleagues!

  • Picked up my old Merc, which had a nasty deep scratch down one side - they did a wonderful job. It looks like new and cost less than I thought it would. Thanks to Brian, Amanda and the team

  • Hi Brian and Amanda, Thank you, everything was as it should be and I would not hesitate to recommend you to my friends. All the best

  • Everything went according to plan and the end result was excellent. We got on well with Anthony who did a great job

  • Great service thanks a lot for your help. Done a great job!

  • Thanks for your follow up after the repairs that "Chips Away" carried out on my BMW Z4, I am completely satisfied with the work and would thoroughly recommend to anyone, something I have done already. If I am unfortunate to have another misdemeanour would not hesitate to visit you again

  • Thanks for the follow up e mail, I thought the repair to my car was great, the service was impeccable from coming to look at the damage, picking it up to dropping it off. Once again any thanks & I will be recommending your service

  • Thank you for an amazing and prompt job on my car. Your guy did a fantastic job and It looks good as new. Have already recommended you to my friends

  • The service I received before my appointment was great. Amanda looked over my car, gave me advice and then managed to get me booked in when you were clearly already very busy. Communication was good in the lead up to the appointment. My car was ready earlier than I expected. The work looked great with no faults. My car was returned... Read more

  • We found your service truly excellent - the people we dealt with were knowledgeable and responsive and the repair was carried out to a high standard and within the timescale arranged. We would definitely recommend you

  • Anthony got on with my repair very swiftly in the hot weather on the day. I wasn't sure what to expect as he is deaf but I managed to communicate very well with him and he with me. Sainsbury's brick wall and my car had a fallout! I drove so slowly into a tight space and heard a crunch. Clipped my left corner of my bumper as I was... Read more

  • Everything was great from start to finish. The repair was done quickly and looks excellent - well it’s just impossible to tell there was ever any damage to the panel. If I need a similar repair in the future I would not hesitate to come back to you

  • I would be happy to leave a positive review, great job

  • First rate service and workmanship delighted with your attention to smallest detail . Thank you regards,

  • Chips Away are amazing. They have done quite a few jobs for me over the last few years and their service has always been outstanding, as has been their communication. It is so wonderful to have such a good job done, outside my home, without the hassle of taking it to a paint shop and then have to return next day or later to collect. Their prices are also very reasonable

  • Needed to get my alloys refurb on my Golf R Estate and to remove a scratch on rear bumper having nicked a lamp post (don't ask). Did an amazing job and you cannot see any residual signs of damage. Nice people to boot!

  • The repair was first class, as good as new. Very, very impressed

  • Thank you Brian. Scratches on rear bumper, now good as new. 5 star service and workmanship

  • ChipsAway provided an amazing service on my Golf. Front bumper was as good as new and you couldn't even see where it had been repaired. Highly recommended

  • Brian... I don't use Facebook, but I would like you to record that I was delighted with the work carried out on my Mercedes....Finished in a day, it is impossible to see where the damage was....Very professional, courteous, and efficient service.....Happy to recommend

  • I wanted to thank you for the great job you have done. I will always recommend you to friends and family.

  • The service from ChipsAway was certainly excellent and even more so because the “glass” on my headlights had been cleaned and polished which has never happened even when having the car serviced!! I returned to your work shop to thank you for that extra bit of service. So thank you Brian and Amanda and also for a lift home in... Read more

  • Hello Brian / Amanda Sorry for not getting back to you I was going to pop by and show Brian how the finished article looked but I only finished my training course last Friday and it has been a hectic few weeks. Once again it’s been another great job to be honest it’s quite difficult to tell that any work has Been done... Read more

  • Dear Brian, We are very pleased with the repair to my wife's Audi A3, a thoroughly professional job. If there is any criticism it did take a little longer than expected but the end result was greta. I wouldn't hesitate to use Chipsaway St Albans again.

  • Thank you very much for doing the repair. It was all done on time and to cost and we are pleased with it. I would prefer if my comments were not put on facebook/ the web, however would be happy to recommend you to friends and family. Kind regards, Ruth Wallace

  • Hi Brian and Amanda. Thank you very much for repairing our car. It looks so much better. Once again a fantastic job and brilliant customer service. Thank you Kind regards

  • Was very happy with process from start to finish and the work on the car appears to be excellent. Happy to recommend you.

  • Hi Brian, Anthony is just polishing off – he has done a superb job and I am well pleased with the service I have received from your company – will definitely recommend to others. If you would like to send me your bank details I will transfer the money to your account. With thanks and best regards, Kevin

  • We are very pleased with the rear bumper and thank you for the lacquer dabs at the front of the car.

  • Terrific – friendly service as ever

  • this was the first time I had used ChipsAway and I was very satisfied with the work and the service I received, you have a business to be proud of. I prefer to comment anonymously but if a potential customer needs a reference I am happy to give one by email or over the phone.

  • Dear Brian and Amanda Just to say many thanks for a really excellent job, I am delighted with my restored car, your usual first class service! I have just paid the invoice by bank transfer. Kind regards Janet

  • Hi,. just to say very pleased with paint job. Have recommended to a friend. You may publish my comments. Margaret Wooster

  • Quick repairs at very reasonable prices. Excellent communication/customer service and flexibility. A very satisfied customer.

  • 5 star service - great repair job very professional

  • Smashing team, work brilliant, nothing too much trouble.

  • Thank you for a very good job, I am very happy with the results of your labour. A very professional job.

  • Dear Brian and Amanda I was impressed by the repairs you carried out on my Ford Focus. You were quick in getting the car in and carried out the work in two days. I would thoroughly recommend your service to others. But can't comment on Facebook since I have so far resisted the pressures to join it! Kind regards Peter

  • Quick repairs at very reasonable prices. Excellent communication/customer service and flexibility. A very satisfied customer.

  • Hi Brian/Amanda. Happy to post a review. Don't think I can do the facebook thing as I'm not a member. "Brian, Amanda and the team were extremely helpful and professional throughout, with really clear and concise contact. The quality of the work done on my VW Polo was outstanding. The front bumper now looks as new as the day I drove it off the forecourt." Cheers Dave

  • Dear Amanda and Brian, Phillip and I were more than satisfied with the work you did on both our cars. It really exceeded our expectations. We were also very satisfied with the customer service and replies to our questions. We have already recommended you to some friends and will continue to do so. Many thanks, Marilyn and Phillip Levi

  • Also, thankyou for a good job.

  • Hi Brian & Amanda. Very happy with the work done on my wife’s Toyota IQ, it looks really professional, and should prolong the life & value of the car. Glad the keys were located….. We don’t use social media – intentionally! Kind regards, Malcolm

  • Thank you. Excellent service and repair done

  • Hi,Very happy with the result and service will recommend you when needed would like to stay anonymous Regards.

  • The repair was conducted as agreed, on time and to a high standard. Brian, Amanda and team very friendly and felt like we were paying an appropriate price. Overall rating 10/10

  • Brian, very pleased with the repair, the car is as good as new. Excellent service and good value for money. Would certainly recommend you to family and friends.

  • Dear Brian and Amanda I am delighted with the repairs to my car. Looking at it, I would not know there had ever been any damage. Even on what is quite an old car now, the paint match is perfect. I have already used you twice in the past for this car, and I remain impressed by your friendly, consistent, excellent service.... Read more

  • Hi Amanda and Brian, I would definitely recommend you to other people and use you again if I need. I would prefer to comment anonymously in which case my line would be: "Amanda and Brian provided an outstanding service from start to finish and went the extra mile to carry out the repair on my joy and pride to the highest standard possible, thank you!" Best, Giampiero

  • HI Brian Happy to say how much I appreciated your service but not directly to Facebook! Without my name please. "Great service and quality of work. I felt as though my car was in good hands and I was treated in a very friendly and yet professional manner."

  • Sorry for the delay in posting a feedback - went immediately on holiday. First class service, courteous and excellent job on car so would thoroughly recommend to family and friends. It's a "yes" from me. Kind regards Helen

  • I write simply to say thanks to you and your team for the service you provided recently. It was an enjoyable experience from the time I visited your site to the completion of the work on Thursday last. I will continue to mention your service to all my friends and neighbors at every opportunity. Thank you! Kind regards, Pierre

  • Hi Brian I have managed to loose your email somehow but I really would like to leave a testimonial, so hence here I am and happy for you to transfer to webpage . . . ! Dear Brian and Rebecca I would just like to thank you for the brilliant service I had recently - I think you even managed to make my poor old car look new... Read more

  • Excellent, efficient, friendly service. Thank you! Highly recommended rating from me

  • ChipsAway gave me a very good service which was not expensive. Very professional

  • Dear Brian, Many thanks for the splendid work yesterday repairing the damage to my car caused by a shopping trolley. You said when we first met that when the work was completed the wheel arch would look like new again and it certainly does – first class workmanship at a competitive price. i would certainly recommend... Read more

  • Brian , Amanda and Jo Thanks for another great repair on my BMW , Anthony was punctual and professional. Thanks Mark

  • I am delighted with the repairs recently carried out by you. Thanks Karla

  • Very happy thanks. You were recommended to me, I would also recommend you. All the best, Adam

  • Easy quoting, easy booking and really good job done! The stuff are so friendly! Recommend them!"

    No name
  • Dear Mr Palmer, Just a short email to express my thanks for an excellent job done on my wife's car. Your man worked tirelessly on it and the car has no sign of the damage that was there. From the quote to the finished article, I have been very impressed. I would certainly recommend your company. Thanks once again. With kind regards Kevin

  • I am probably the only person remaining on the planet who does not use Facebook so I don't think I can do a 'like' but I certainly would if I could. I received a quote within hours of visiting your workshop, the admin ladies were very helpful and efficient at find a suitable time to book my car in for the work, your technician... Read more

  • very friendly, reliable service.

  • Had some work done, couldn't even notice it. Brilliant job.

  • Despite working in the motor trade I couldn’t find anyone who could do the repair to my car within a day until I found Brian and Amanda. A few emails later and after a quick visit and the car was booked in for a couple of weeks later on a Saturday. Car done and the results were amazing. After pretty much a year had passed and I... Read more

  • Job completed to our satisfaction at our home. We can recommend them entirely


  • Hi Brian, I would like to say that I was very pleased with the work that Anthony did on my scratched Audi. Its as though it never happened. Anthony is a gem and should be recognised for the superb job he does. I will certainly be back to you should my wife or myself suffer a scrape in the future. Hopefully not, but you certainly... Read more

  • Hi Brian and Amanda Thank you for the wonderful job of restoration on the paintwork of the car - the repairs are completely invisible - really pleasant and professional people to do business with too! I will transfer funds from our current account tomorrow morning - I hope this is ok. With very best wishes

  • Hi Brian and Amanda I just wanted to say thank you so much for the excellent service by both yourselves and Jake, we received a very professional service and were kept informed of every stage of work. I was so pleased when I saw the results on the car it was perfect with no dent or scratch visible. I would definitely recommend... Read more

  • Good morning Amanda and Brian First and foremost, i must say what a pleasure it was to receive such Friendly and Professional Service , from start to finish, with regard to the repair work to my car. "Gemma" looks like new again. Thankyou ???? Am singing Your praises far and wide and will continue to do so. Congratulations and Best Wishes. Eve.

  • Dear all, I was very pleased with my recent repair and would not hesitate to recommend you to friends and family. I was not only pleased with the repair but was impressed with your admin team. If you want to put my remarks on your website I would prefer to remain anonymous - put me down as 'Mercedes C class'. Many thanks. Alex Duncan.

  • The work on my Astra was very well executed and I would happily recommend your services to my friends and neighbours John

  • Just to say I was very happy with the repairs to my vehicle. Always good to support a local business too. You’re welcome to use my name on your web site if you wish to do so. Andy

  • Hi both We are very pleased with the work done on our car. Your email correspondence was prompt and very accommodating in regard to coordinating payment from the ties party, and also with our availability. It’s so convenient having the home driveway repair option, and Antony was excellent. Really helpful and friendly, and... Read more

  • Dear Brian and Amanda, I don't really do social media myself, but you're very welcome to add my comments where you wish. Anthony turned up promptly and did a great job on my car. I hadn't appreciated that such a small scratch would entail so much work and each time I looked outside, something different seemed to be going on,... Read more

  • Just wanted to say thanks for a stunning job me baby looks luvly again!!! Thanks loads

  • Thanks for excellent service in both the estimating and repair work. Stan

  • I would like to thank the team for there good service from start to finish on the repair. Would definitely recommend you. Robert

  • Good afternoon Many thanks for your email. I was delighted with the repairs and would rate the service as excellent, definitely 5 stars. You are more than welcome to use my comments, but would prefer to remain anonymous. Sorry - I do not do Facebook. Kind regards. Judith

  • ChipsAway St Albans provide a swift and superb service. Brian called round to my house to view a large dent and scratches to to the bumper and rear wing of my car and he gave me a detailed quote within 24 hours. The car was then booked into their bodyshop and they were happy for me to drop the car off several days before the works... Read more

  • Hi Brian & Amanda, Payment has just been sent through to you guys. Thanks to Andy for the great job! Have a Merry Christmas and a Happy New Year. Regards Yunus

  • Dear Brian and Amanda, Thank you once again for an excellent job of work that Andy carried out last Wednesday. He started a little early but finished much earlier than the estimated time. This is not a long note, but you may use it as you see fit. So, in conclusion, all that remains is to wish you and all the team all the best... Read more

  • Brian, Great job. All looks good. Antony arrived spot on time and was very pleasant. Kept me informed all the time. Have already recommended you! Cheque sent yesterday by the way. Brian

  • Dear Brian, Thanks for your e-mail. I was very happy with the job you did recently on my car, The result was good and the whole process worked like clockwork. I will certainly recommend you to others. Best wishes, Michael

  • Always found Brian and his team great to work with. Honest nice people to deal with and a great result too. Highly recommended

  • Very efficient - and excellent customer service. Car required body shop repair - delivered vehicle at 7.30am - and was ready at 5pm. Superb job - highly recommend.

  • Nice people and value for money, previous quote was 5 times the amount Brian charged. Keith

  • Am extremely happy with the service I have received, and with the repair done. Incredibly friendly people, and I was incredibly satisfied that my car was able to be returned directly onto my drive as I was due to be returning from holiday. Would definitely consider having repairs done here in the future should I need to have repairs done. Many thanks Holly

  • Just had scratches removed from my Ford Focus at St Albans by Brian Palmer and his team. Great job, I would definitely recommend. Brian was very polite and helpful. Thanks, Ray, Hemel Hempstead

  • Dear Brian and Amanda Palmer, Just to say thanks to you all for the splendid job you did on the BMW! I expected good things but not as as good as I got! Excellent. I was asked yesterday ”When did you get your new car?”. The unfortunate young woman was surprised to be embraced so early in the day. I must say it’s good to... Read more

  • Hi chips away, Service and quality of work both excellent, Regards

  • Many thanks for undertaking the recent repairs to my vehicle which were carried out very well and efficiently and on time thank you.

  • Hi Brian and Amanda I am so pleased with the work carried out on my beautiful new car. Anthony arrived right on time and worked tirelessly for four hours and when he'd finished you couldn't even see where the scratch had been. I'm delighted and have already recommended your service to several friends. I hope I won't need your help... Read more

  • Well impressed with the paint work repair it looks as good as new.

  • Very pleased with the service..from start to finish. Anthony was punctual and assiduous and has done an excellent job on our minor prang. I won't say I'm exactly looking forward to my next visit to you.....but I shall have no hesitation in contacting you again IF the need arises!

  • Hi both I’m more than happy to comment and can confirm I’ve already recommended you to family and friends and can honestly say I’ve raved about your fantastic customer service which I’d compare to that of John Lewis. I tried the manufacturer first and felt disappointed- they even recommended you! This was my... Read more

  • Hi We were over the moon with the service car looks great and we would definitely use you again if needed. Have already recommended you to one of my friends Andy who is going to contact you. Thanks again Ray

  • Great service. Staff very helpful.

  • Hello Brian and Amanda, We were very hppy with the repair job you recently carried out expertly and conveniently at our homel Should we need your services again, we will not hesitate to contact you. Kind regards, Wallace

  • Polite and efficient service - Anthony came to our house and did a super repair to the front nearside corner of our V.W. Up. He tool 3 hours to do it and it cost £180. The colour match is perfect and any evidence of damage completely gone. Well Done!

  • Had a nasty couple of weeks and scratched the car in 3 places. Brian and the team crafted a beautiful piece of repair work and it looked better than new. Thoroughly recommend them!

  • I went to ChipsAway after finding a scrape on my car, probably a supermarket carpark hit and run! They did a brilliant job to restore the paintwork, at a reasonable price. I'd happily recommend them to anyone.

  • Very good experience from receipt of quotation to collection of "chip, dent & scratch free" car at the end of day

  • Hi Amanda Brian, I was very pleased again with my car. You completed the work in the time you said and the work was to my satisfaction. Thank you for both being helpful friendly, also for laughing with me at my stupidity both times and not laughing at me.

  • Very happy with the repair work carried out, it was completed professionally and whole process from start to finish ran smoothly.

  • The repairs were great, I got a good price for the car from a specialist EV dealer, who then sold it on in less than a week after he got it from me, so happy customers all round!

  • My repair was excellent thank you.

  • Many thanks for work carried out on my dear old Mazda MX5 Looks like the car it should be, rather than the tired & unloved beastie it was before Chips Away got their hands on it

  • I wanted a dink/scratch repaired – thank you to a fellow customer at the supermarket! ChipsAway was recommended by a friend so I contacted them. Their communication was excellent – prompt and helpful emails and telephone conversations. The staff that I met, both administrative and technical, were efficient and personable. A... Read more

  • I am very pleased with the repair to my car and also to have my car back after 2 days. Brian and Amanda were very helpful and courteous. I would certainly recommend them.

  • On several occasions now I have used your marvellous service, either having my car mended in my drive or having collected p, mended in your workshop & delivered back to me again. The standard or repair has been outstanding and I will continue to recommend your company to everyone who needs a repair to their car. A wonderful, friendly & above all excellent service.

  • A very good service. Not cheap but reflected in the standard. Excellent communication from Brian and Amanda. The gentleman who did the repair was pleasant and neat and tidy.

  • Thankyou - the repair to our car was completed very efficiently with a great end result.

  • Can I thank you again for your excellent repair and for the speed and diligence of your service. I’m delighted with how the car now looks and will happily be recommending you in future.

  • Brian and his team took two dents out of my vehicle. Not sure how but my car looks great now. Dents are completely gone. They also delivered my car back to me as I was away and could not collect it

  • No hassle, great job, all excellent.

  • Excellent service.. A rare and beautiful thing these days!

  • I had a badly battle-scarred lease vehicle that required a great deal of work to make it acceptable to return without being charged for damage. ChipsAway did a fantastic job of returning my Jaguar to its original state; so much so, I didn't want to give it back!

  • Thank you so much for such a lovely repair on my car. You are so helpful and I appreciate the phone calls telling me when you’d collect and return the car to me. I just hope I don’t make a mess of my car again!

    Ann Young
  • I just wanted to let you know that Anthony did a Fantastic job on my car A real professional finish and a lovely guy!


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