Your local ChipsAway specialist
Dear Mr Hunter
This is just a short e-mail to say thank you for doing a professional job on my car.
I am very impressed by the excellent customer care at all stages of the job, from booking for an estimate to the finished work. All required repairs were done as agreed at the time of the estimate in terms of costs and the time needed for the repair. All my phone calls and e-mails were responded to in timely fashion. I am particularly impressed by how punctual you colleagues were in collecting the car from me and returning it to me after the repair - they arrived almost to the minute of the agreed time.
I have no hesitation in recommending your services to other potential customers.
Tom Chan (Dr)
I just wanted to let you know how very impressed i was with the job you did on my Black Seat L'eon.
When you arrived (bang on time) you were very courteous & polite & walked with me around the car listening very intently to what i would like done to the paintwork.
After i had finished you very honestly told me what could & what couldn't be done without my car going into a car body shop.
I then watched you go around my car looking at every panel from all kinds of angles pointing out to me scratches & marks that i couldn't honestly see without you pointing them out.
You then got down to work making my Black Seat L'eon look a million times better than i could ever had imagined it could.
You got rid of all the scratches & the most impressive thing was getting rid of the previous owners touch up blob marks all over the bonnet which i had been told could only be done if "it was professionally sorted by a car body shop".
You also touched in many many stone chip marks which made the bonnet look absolutely showroom condition.
After you painstakingly went around the whole car sorting out everything to a standard that i'm still amazed with, you then did a superb job of sorting out the marks on the roof of the car which was caused by the previous owners neglect after parking it under trees near his home the inevitable bird droppings were not cleaned off promptly, which caused the droppings to eat away at the paintwork right down to the primer.
I can honestly say that every time i get in or go towards my car i'm thoroughly impressed with what you have done.
The previous marks on the bonnet are hardly noticeable & you have to get down real close to it to actually see where they were.
The same can be said for the marks on the roof, & my work colleagues have commented on that fact.
Mark, you are a credit to Chips Away & i have had no hesitation in recommending you to my many work colleagues, family & friends.
Your attention to the tiniest detail is amazing & its a great credit to you that you want the car to look just as good as the owner does, & i believe because of this fact you go that little bit further to achieve this.
After sorting out all that i had asked you to do, you then gave the car a polish with your polishing machine which really does make a difference & made the car look like it had just come from the showroom, & really showed off the great work that you had done.
Finally the price......
Mark i'm truly staggered at your quote (in the nicest way of course!)
I really thought i was looking at paying at least double of what your quote was, & normally with stuff on a car, the cheaper the price the worse it is, well not in this case.
I can honestly say that it was the best money i have spent in a long while, whilst getting the job that i truly wanted for more than half what i was quoted from a couple of car body shops.
Once again Mark i would like to thank you ever so much for the care & attention you gave my car, the finished article is very impressive indeed.
Thanks to Mark Hunter and Stuart for the repair on my Lotus last week in the Walton / Weybridge area (Surrey). Two very polite, friendly and highly professional guys sparing no attention to detail. It would take more than an eagle eye to get even close to spotting the repaired area against the original bodywork. I can't see it...and I know exactly where it is! Mark was also very accommodating and happy to sort out one or two other little bits that he noticed / I pointed out, for no extra charge when looking around the car on arrival. I would be more than pleased to use Mark &/or Stuart again should I have the misfortune of any scratches or scrapes in the future and have no hesitation in recommending them.
Thank you, excellent service, superb finish to car looks like it just left the show room, would not hesitate to recommend Mark and Stuart.
Stuart turned up on time and was very courteous and efficient. The repair to my car was carried out very professionally. I would recommend ChipsAway to anyone who requires a first class paint reapir at a fair price.
Tony Hart, West Byfleet
I would like to say how impressed I was with your service. The staff are really professional as well as being warm and friendly. The work was brilliant too. I needed the job doing quickly and even though you were really busy you managed to fit me in which I really appreciated. I would not hesiate to recommend the company.
Charlotte Bishop, West Byfleet
The repair work you carried out after my little 'incident' was fantastic and you would never know that anything had happened. Thank you also for fitting me in at such short notice despite the challenges of your diary, it was lovely to get the car fixed before my mother in law arrived for her visit. We found the whole process so smooth and efficent and enjoyed dealing with you.
Catherine, Walton on Thames
What a fantastic service. All done on site at my workplace, and ready for me to drive it home when I finished work. Everyone at work has been over the car with a magnifing glass and cant see where the damage was! I had several quotes prior to finding ChipsAway, and ChipsAway were by some distance the most reasonable. Having had the work done I can say I was delighted with my choice and would not have to think twice about recommending them. Great all-round customer srevice as well, and they even have a portable card reader in the van should you want to pay by card. Brilliant!
Oli Bishop, West Byfleet
Mark came to repair several scratched on a couple of Mercedes for us. He and his colleague were friendly and professional throughout and the quality of the work done is outstanding. Even when inspecting closely the areas where the damage used to be. It is impossible to see that a repair has been done. And the at-home service is very convenient and reasonably priced. I would recommend Mark to anyone unreservedly.
David Thomas, Wlaton on Thames
I was impressed with the service from ChipsAway and by Mark Hunter. All dealings were very professional and friendly. I was very happy with the repair, you would never know there had been damage. I thought the price was very good value. Despite the rotten weather, Mark was cheerful and efficent. I would be happy to recommend this service to anyone.
I have no hesitation in recommending ChipsAway to anyone requiring bodywork repairs to their cars. Mark and Stuart provide a highly professional, friendly and competitive service. Their expertise and attention to detail are second to none. I will certainly use them in the future.