Lance Campbell and Linda Goodfellow
Your local ChipsAway specialist
Hi Lance and Linda,
Just a quick email to say many thanks indeed for the speedy and sterling repair of my Volkswagen Golf. The car is less than a year old and I pretty much died a bit inside after it was damaged in an underground car park. There was a large dent, scrape and score all along the side of the rear left passenger door and I wasn’t sure how I would go about getting it fixed. After being referred to Lance and Linda at Chips Away, the car was assessed in a day and repaired within a week. The result is immaculate and I’m a very satisfied customer.Thanks a lot for your professional service and courtesy, I will recommend you to all of my motoring friends!
Lance and Linda, greetings,
I just thought that I would write a few words of thanks for the work you completed recently on our 12 year old Mercedes. As you may remember, I phoned recently to see if you would be able to help by dealing with a scrape on the rear bumper. The earliest you could do this, I was told by Linda, was some weeks away. In the silence that followed, Linda then asked me when I wanted it done - 'Um, yesterday, I'm in the process of selling the car.' The response was as expected, 'Give me ten minutes and I'll see if I can sort something out.'
And so it proved. Ten minutes later, Linda called me and said that the car could be picked up the next day. However, it would mean working later since you had another piece of work to complete. The cost, as always, was fair. The next day came and there you both were and later that day, early evening, the car was returned with, again as usual, a great quality job.
I thought that I would write to say thank you for a) a great quality job; b) being so helpful; c) a great quality job; d) highly customer oriented; e) a great quality job; f) at a very fair price; and g) a great quality job.
One of the roles I have is training people in customer care. I do this with a number of clients. One of the elements of the programme is to provide an example of customer care. I quote my experience with you both. It's one of the reasons I recommend, and will continue to do so, to my friends and others who need your skills.
Thank you again. By the way, did I tell you that you did a great quality job?
I wish you all success. You work hard and deserve this success.
I contacted Chipsaway via their website, within a few hours Lance came to inspect my vehicle and gave me a quote on site. The quote itself was very reasonable and they managed to fit me in the next day. The work was completed within my working hours and the car was dropped off at my work place. I cannot recommend Lance and Chipsaway enough, they were friendly, quick, great customer service and the end result was amazing!
I recentley "kerbed" 2 alloys and would like to take this oppprtunity to thank Linda and Lance at "ChipsAway" for the prompt, efficent and extremely professional service they provided. Not only did they carry out a fantastic repair job, but they did so, in an extremley courteous and professional manner, nothing was too much trouble. We were provided with a detailed report of the work required to reinstale our wheels to their previous condition, how long the job would take and most important of all, an estimate that they did not deviate from. I cannot praise them highly enough for the standard of work and service provided and would not hesitate to recommend them to anybody requiring repair work to their cars.
Just wanted to thank you for the really excellent job you've done on my car's alloy wheels, which through a mixture of my own carelessness, and other's lack of consideration, became scuffed and damaged. I was impressed with being contacted within 1 hour of expressing an interest through your website, and the fact that you arrived, on the dot, at the time we agreed, to allow an inspection of the work to be done. On the day of the repair, again you arrived when you stated, and I was kept fully informed throughout the time of the repair, about the progress you were making. The car, and myself, were treated with total respect throughout. I will have no hesitation about recommending your services to friends who may require similar work done in the future. Thank you once again
Hugh S McDiarmid