Lt Hague

Please let me congratulate your team on the outstanding job recently completed on my damaged MX-5. The substantial damage has apparently disappeared, and the minor dents have similarly vanished, allowing the car to now be sold at the minimum loss to myself.

The work was finished to the highest standard at a very competitive price, your colleagues were the friendliest I have met in the car trade, and you even helped with the logistics by giving me lifts to and from the station. I am more than happy to recommend you, and indeed already have done so to my colleagues.

Thanks once again for your speedy, professional service.